Web Design Questionnaire

	1.	Tell me about your company.
	2.	What services and / or products does it provide? 
	3.	What is the budget?
	4.	Who is your target customer (/client / patient)? We also need to know the true reason the client is looking for help (it may be different than what they actually say so let’s ask a few questions to find out).
	5.	What is the main goal of your website?
	6.	What is the biggest problem your business faces online?
	7.	What does a successful project look like to you?
	8.	What has made you start looking for help at this time?
	9.	How quickly do you want to see results? If a client has attempted this project before with someone else, you want to know what happened. Otherwise you could find yourself dealing with a client who has baggage.
	10.	 How many people from the company will be providing feedback? If multiple people, who is the main contact? You also want to start at least planting the seeds for upsells and recurring revenue opportunities. This gets the client thinking about the future after the website is complete.
	11.	How do you plan to maintain the website?
	12.	 Do you take regular backups of the website?
	13.	Who will write new content for your website?
	14.	Are there other marketing services you are considering? If so, which ones and why?
	•	SEO
	•	Social Media Management
	•	Email Marketing
	•	Content Creation
	•	Content Promotion
	•	Ad Campaigns
	•	Other
	17.	Will you be redesigning your logo?
	18.	Do you have a brand kit?
	19.	Do you need any referrals for other marketing services? These questions can be asked once the client is coming onboard. It’s extremely helpful to have this basic Information upfront so it’s readily available when you need it.
	20.	 What is the business address?
	21.	 What is the business phone number?
	22.	 What is the main company email address?
	23.	 Has the business operated under any other names?
	24.	 Does the business have an abbreviated name that is used?
	25.	 What is the business tagline?
	26.	 What social media profiles have been set-up?
	27.	Which social media profiles are actively used?
	28.	 Who is the current hosting company?
	29.	 Where is the domain registered? Now let’s manage their expectations. Many clients have some ideas or at least expectations in mind even if they’re not sharing that information. Let’s find out more.
	30.	 What do you like about your current website?
	31.	 What do you wish was different?
	32.	  Are there any features your website needs?
	33.	 Who wrote the content for your website?
	34.	 Would you like to have a page to list bios and pictures of your team members?
	35.	 What sets your company / product / service apart from the competition? And lastly, let’s find out about their price points.
	36.	 How much does each product / service cost? 
	37.	 How often do customers buy from you?
	38.	 What is the average customer purchase value?
	39.	 What is the average customer lifetime value?

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