Ask for reviews
Ask your customers to leave a review about their experience with your business. This can be done via email, social media, or in person. Be sure to provide a link to your Google My Business listing to make the process as simple as possible.
Make it easy to leave a review
Provide clear instructions on how to leave a review on your Google My Business listing. Encourage customers to leave detailed feedback to help attract more potential customers.
Respond to reviews
Responding to positive and negative reviews shows you care about your customers’ experiences. It also provides an opportunity to address any issues and improve customer satisfaction.
Use customer reviews
Use customer reviews on your website, social media or email campaigns. Ask satisfied customers if they would share their positive experiences in testimonials.
Incentivise reviews
Offer discounts or other incentives to customers who leave a review on your Google My Business listing. Be sure to follow Google’s guidelines on offering incentives for reviews.